Digital Account Manager
The purpose of the role is to support the Account Director in planning and account handling, manage the Account Executive and monitor their workload, as well as help develop their skill sets. The Account Manager creates the opportunity for strategy and digital specialists to contribute fully.
The account manager is also key when it comes to driving collaboration across the company and in terms of building strong client relationships on a day to day basis.
Responsibilities
– Supports Account Director to deliver innovative and creative solutions to client briefs
– Works collaboratively across the company and across network as needed – uses good knowledge of products and services to drive business value for clients and the company.
– Project manages clients’ communications plans including timelines and budget
– Reviews plans to drive value through innovation and better and different ways of working
– Builds strong client relationship as a trusted advisor to client
– Acts as ‘gatekeeper’ for quality control
– Coordinates invoicing and payments process in line with contractual terms agreed; Oversees processes to ensure smooth financial operations
– Provides accurate plan details and updates to clients;
– Manages Exec: reviews, feedback, development plans
– Works collaboratively across the company and across network as needed – uses good knowledge of products and services to drive business value for clients and the company.
– Project manages clients’ communications plans including timelines and budget
– Reviews plans to drive value through innovation and better and different ways of working
– Builds strong client relationship as a trusted advisor to client
– Acts as ‘gatekeeper’ for quality control
– Coordinates invoicing and payments process in line with contractual terms agreed; Oversees processes to ensure smooth financial operations
– Provides accurate plan details and updates to clients;
– Manages Exec: reviews, feedback, development plans
Requirements
Professional skills
• Good all round client knowledge
• Communication and product/planning skills
• Awareness of latest market developments and trends
Key Experiences
• Some experience of managing teams
• Experience of working with and managing clients
• Managing planning processes
• Strong Planning experience
Role capabilities:
Focuses on Clients
Thinks Global & Knows the Business
Planning & Organizing
Potential next role: Digital Director, Account Director
• Good all round client knowledge
• Communication and product/planning skills
• Awareness of latest market developments and trends
Key Experiences
• Some experience of managing teams
• Experience of working with and managing clients
• Managing planning processes
• Strong Planning experience
Role capabilities:
Focuses on Clients
Thinks Global & Knows the Business
Planning & Organizing
Potential next role: Digital Director, Account Director
What we offer
We offer a pleasant working environment where personal development and initiative have their place in a dynamic and expanding company. You will join a great group of colleagues who value sharing knowledge, entrepreneurship, humour and helpfulness.