Suzzy Smith

Mensah

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Stationary work

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Full time

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Description

Product Designer with 4+ years of experience in designing, developing, and launching user-friendly digital products. Proven ability to translate business needs into user-centered design solutions, driving user engagement and increasing sales. Skilled in UI/UX design, front-end development, content management systems (CMS), and Agile methodologies.

Experience

UI/UX Designer                                                  10/2023 12/2023

Remoteli (Freelancer)

  • Designed and developed user-friendly web interfaces using Tilda CMS, resulting in a 114% increase in sales (15 units in 3 months) and a 15% reduction in support inquiries.

  • Redesigned the Quirk survey platform interface using Figma, improving user experience and satisfaction by 20%.

  • Increased user engagement by incorporating themed designs into the platform, leading to a 35% increase in participation during themed surveys.

  • Simplified survey questions to improve data accuracy by 15% and overall usability, resulting in a 10% reduction in completion time.


Product Designer                                                11/2022 03/2024

Golden Coast Developers Heritage 100  (Contract)

  • Designed and developed user-friendly web interfaces using Tilda CMS, resulting in a 114% increase in sales (15 units in 3 months) and a 15% reduction in support inquiries.

  • Collaborated with stakeholders to translate project requirements into user-centered designs, reducing development time by 10%.

  • Conducted user research and usability testing, leading to a 15% reduction in bounce rate, 20% improvement in task completion time, and an estimated 10% increase in lead generation.

  • Integrated HubSpot and Mailchimp, increasing lead conversion rate by 10% (30 additional leads/month)  and email open rate by 25% with a 10% click-through rate.


Product Designer                                                      06/2022 01/2023

Walulel Limited  

  • Created wireframes and high-fidelity designs using Figma, ensuring a user-centered approach to product development.

  • Iteratively refined existing and new product features based on user feedback and usability testing, to enhance the user experience.

  • Developed interactive prototypes to effectively communicate design concepts, fostering collaboration for feedback and iteration.

  • Conducted user research to inform design decisions, ensuring final products met user expectations and business objectives.

  • Collaborated with cross-functional teams, including developers and product managers, for seamless design integration and timely product delivery.


Product Designer & Manager                              11/2021 07/2022

SourceOne Management Services Limited

  • Created 50+ design assets for various materials using Adobe Illustrator and photoshop, contributing to the overall brand identity and marketing efforts.

  • Developed website mockups & prototypes using Figma for stakeholders.

  • Created brand guide for Rentmi, streamlining design communication.

  • Updated WordPress website to reflect current events in the company.

  • Maintained 99.9% website uptime and reduced bounce rate by 15%.

  • Increased website engagement with 20% longer average session time.

  • Improved website performance with 10% faster load times.


Product Designer & Manager                                   05/2021 – 02/2022            

Dogon Digital

  • Developed and customized WordPress websites for various client’s projects, optimizing content presentation and user experience.

  • Maintained and updated client’s website content, ensuring timely information and accuracy.

  • Collaborated with Chief Marketing Officer to develop and implement content marketing strategies across digital channels.


 

Tools used


  1. Design Tools: Figma, and Adobe Creative Suite (Photoshop, Illustrator, XD, After Effects)

  2. Programming Languages: JavaScript, HTML, CSS

  3. Frameworks: Express.js, Node.js (Express.js), React.js

  4. Content Management Systems: Webflow, Framer, Tilda, Wix, WordPress and Shopify

  5. Development Methodologies: Agile(Scrum)

  6. Project Management Tools: Click Up, Asana, Jira

  7. Additional Skills: User experience, User research, information architecture, usability testing, user interview, wireframing, prototyping, design systems, motion design

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