Technical Services Engineer (m/f/x)
YOC is a technology company and develops software for the digital advertising market. With the help of our programmatic trading platform VIS.X® we enable an optimal advertising experience for advertisers, publishers and users of the mobile internet and mobile applications. By using the platform VIS.X® and YOC’s proprietary ad formats, advertisers can increase brand awareness in combination with high-quality advertising inventory. Renowned premium publishers offer global media reach and benefit from the high monetization of our platform VIS.X®. As a pioneer in mobile advertising, the company has been operating since 2001 and has been listed in the Prime Standard of Deutsche Börse since 2009. The company’s headquarters are located in Berlin. The company also operates branches in Düsseldorf, Hamburg, Vienna and Warsaw. Further information on the YOC Group and our products can be found at yoc.com.
Responsibilities
You will be part of our IT Technical Services team and work closely with our international product, publisher, campaign and sales teams. In particular, you will be in charge of:
– Providing technical expertise to support our internal teams in using our ad platform, products and tools
– Conducting supply (app and web SDKs) and demand side (OpenRTB or another API based) integrations with our partners and customers
– Technical diagnostics of ad delivery, troubleshooting creative display issues in the web and app environments, helping resolve them
– Supporting product teams in testing new features and providing bug fixes
– Participating in development of internal tools for the improvement of team processes
– Taking part in creating documentation on using our tools and best practices
Requirements
– You have completed a degree in Computer Science or gained similar working experience
– You have gained 2-3 years of experience in technical support, product management or mobile app / software development positions
– You have experience in using trouble ticketing systems such as JIRA, OTRS, Zendesk or similar
– You have experience in integrating and troubleshooting advertisinig SDKs (similar to Google Mobile Ads SDK) in native mobile apps on iOS and/or Android
– You understand the concept of object-oriented programming and are familiar with one or a few of these languages – Java, Kotlin, Objective-C, Swift
– You understand how web technologies like HTML, CSS, JavaScript work together
– You have a solid understanding of HTTP protocol and experience in using RESTful APIs
– You are familiar with what ad serving and real-time bidding are
– You are very fluent in English, additional knowledge of other languages is a plus
– You are a very customer- and service-oriented person with excellent problem-solving skills
– You are a very reliable team player
What we offer
YOC stands for „Your Opinion Counts”. This idea guides us as a company and defines the understanding of our teams.
Inspire – Progress – Connected – these values are lived at YOC and determine our corporate culture. We offer you the opportunity to actively contribute to the shaping of your role, to give new impulses and to implement your ideas independently. It is our goal to support you in your personal and professional development, and together, and to create the future of Ad Tech.
In addition to an attractive and modern workplace with optimal transport connections and the option of Mobile Work, we offer in-house language courses, international company events, and without say, organic fruits & coffee.